80 percent of businesses want to implement chatbots by 2020
Today, times have changed, and new machine-learning capabilities are bringing chatbots to the next level. They’re smart, they can learn and evolve, and they can be used to improve a business’ efficiency in a lot of new, unique ways. With 80 percent of businesses wanting to implement them by 2020, enterprise chatbot platforms might represent the new must-have automation toolset in the upcoming years. https://www.techopedia.com/have-you-heard-of-an-enterprise-chatbot-platform-you-will/2/33227
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